R & D Automotive: Bavarian Rocket Science

William Desormeau 6 months ago

R&D Automotive has done great work on my 2003 BMW. Their expertise is obvious based on several services provided on my “vintage” Beemer. They know German cars inside out. Repairs are done promptly and to factory specifications. Rick communicates well and gives options and expert advice. Highly recommended auto service firm for German performance cars. Bill D. Loudonville, NY

Daniel McCabe 11 months ago

My S5 broke down outside of Albany, about 200 miles from home. I called R&D and had the car towed there. They were able to diagnose and repair the transmission for far less than I expected. They were also extremely flexible about when I picked the car up, which was a huge help. I got my car back clean and ready to drive.

Vincent Martin a year ago

I echo the reviews on Never bring your car here. Absolute terrible communication and I’m not sure who they have working in there shop but they obviously don’t have a clue on what they are doing. Took my Allroad there for an intermittent rough idle. They performed $1800 dollars worth of work and after I picked it up the engine light was back on before I got home and the car was running no better. So I took it back and then they now tell me it’s needs about $8000 of work to repair it. Either they just didn’t wanna do the job or they just didn’t know what was wrong with it. Either way I then took it to Albany Audi for a second opinion. They had it fixed and back to me in 3 days for $2400. So long story short they soaked me for $1800 for nothing. Again if your thinking of going to R&D Stay far away.. I learned my lesson the hard way

Nick Roberts 2 years ago

NO NOT BRING YOUR CAR HERE! I have an 88 Mercedes. I dropped my car off on 7/17/24 and was told they would be able to get it back to me with a quote by next day. I needed my AC repaired, a clunking noise in the front end repaired, sway bar linkages installed (already purchased from the Mercedes Dealer), a dash bulb light replaced, a leak in my fuel pump, and an oil change. I never received a call the next day so I called but unfortunately Thomas said they weren't able to get the quote done. So I called again the next day, still no quote. I called Monday and Tuesday with the same result. I was finally sent a quote on 7/24/24. The front end noise was diagnosed as ball joins and control arms. They included everything else I needed addressed as well as recommending I repair a leak at my rear differential. It was reasonable for the amount of work so I approved it. I asked when I could expect to get my car back, Thomas told me by the end of the following week (expected 8/2/24 at the latest). I called 7/31/24 to see how everything was going and Thomas said they got the AC repaired they just had to get to the rest but they were still hoping to be done by the end of the week. I called back

Jeff Jones 4 years ago

2004 645Ci with 100k on the clock, needed a complete checkup with some minor details like a headlight out and a mysterious shut down of power at high rpm’s. Left the car with R&D for 5-6 weeks and when I picked it up the headlight was still out and the RPM problem still existed. Check engine light still on and he presented me with a $3k bill. Car was returned dirty and left outside his shop in a rough neighborhood. Good luck if you use this shop is all I have to say. Zero communication through the process as well.